|Frequently Asked Questions
Welcome to Franklin Athletic Club. We want to make sure that you feel at home from the start of your membership. Here are some commonly asked questions by new members when joining. We hope your stay with us becomes a lifelong commitment towards staying healthy, keeping fit and having fun!
[+] How do I use my membership card?
As you enter the club, our Desk Attendant will ask you for your card. They will swipe your card through our reader, verify your picture and hand the card back to you. You then gain access to the different areas of the club, Should you need a locker, exchange your card for a locker key at the locker room desk located on the lower level of the club. Franklin has two types of memberships that receive different privileges. Your card/locker key shows our staff what type of membership you have purchased.
[+]What are the hours of the Club?
The hours are:
|Fall / Winter / Spring Hours
||Monday-Friday 5:00 AM -10:00 PM
Saturday & Sunday 5:30 AM - 9:00 PM
(Memorial Day through Labor Day)
|Monday-Friday 5:00 AM-10:00 PM
Saturday-Sunday 5:30 AM- 9:00 PM
A wonderful benefit about being a member at Franklin is that the club is open every day of the year! We may close early due to holidays and special events but you can count on us to always be open when other clubs may be closed.
[+] May I bring a guest?
Yes. You may bring a guest(s) to Franklin for a nominal daily charge. We ask that you be present with your guest upon arrival. Since we are a private club, no person will be allowed in the club unless a current member escorts them. Should you not arrive at the same time as your guest, we ask that you call the front desk and let us know your guest(s) name and we can allow them to wait in the lobby until you arrive. Daily Guest fees are $15.00 for Omni Privileges and $15.00 for Tennis Privileges and Members may bring the same guest no more than 5 times in a calendar year.
[+] How do I get started on a fitness program?
Our Fitness Department will be calling you soon after you join to schedule a complimentary Fitness consultation and equipment orientation. Our Fitness Director and certified staff will sit down with you and discuss your fitness goals, guide you into the right program and help orientate you to the equipment so that you feel comfortable with starting a program.
[+] Do you have personal training?
Franklin Athletic Club has one of the finest staff of personal trainers in the Midwest. All of our personal trainers are certified fitness professionals, who have the knowledge and expertise to ensure a safe and effective workout experience. To inquire about a specific trainer or for assistance in selecting the right trainer for you, call Renee Stein, our Fitness Director at 248.352.8000, ext. 273.
[+] How do I sign up for Aerobics?
Franklin has over 70 hours of complimentary programming for you to enjoy. Class schedules can be found on our Exercise Schedule page, or by picking up a class schedule at the Club.
[+]What is Cycling?
Indoor cycling at Franklin is a program structured similar to an aerobic class but you exercise on a specially designed bike. The class is led by a certified Franklin staff instructor who guides you through a workout with upbeat music.
[+] Do I need to bring a lock for my locker?
Leave your lock at home. Franklin not only provides a day key for your locker but also toiletries you may need for after showering. Franklin supplies towels, shampoo, body wash, shaving lotion, razors, deodorant, lotion, etc. All you need to bring is your workout clothes. If you forget your workout clothes, the pro-shop sells apparel for every sport.
Permanent lockers are also available for a nominal fee / $15.00 monthly for a half locker and $30.00 for a full locker. Executive lockers in the men's locker room are $50.00 monthly. For more information, see attendant at locker key desk.
[+]Can I play basketball any time of the day?
Please pick up a Gymnasium schedule to make sure courts are available. Franklin has 2 full basketball courts with 12 baskets. Programs such as adult and youth basketball leagues, pick-up volleyball, floor hockey, camps and after school programs are scheduled on a regular basis.
Due to limited space in the evenings the courts are reserved for members only after 4:00 p.m.
Monday-Friday and before 4:00 p.m. on the weekends.
[+] How may I get a massage?
To make a massage reservation, call either Jeff Watson at ext. 261 or Lyn Austin at ext. 292. Full and half-hour massages available. For more information, visit our Massage page.
[+] How do I make a court reservation?
You may make a court reservation for tennis, racquetball and squash up to one week prior to play. Call the Control Desk at ext. 275 for tennis.
[+]How old does my child need to be to go into the nursery?
The nursery accepts children starting at 6 weeks of age to 12 years. Children ages 5-12 are now able to go to the Franklin Kids Sports, Monday through Friday from 4-8 pm to play a variety of games and sports in the big gym. Any questions, please call ext. 216.
Please read over the nursery rules inside your membership packet for more information.
[+]Are there set times to swim in the indoor/outdoor pool?
The indoor and outdoor pools are open for you and your family to lap swim or relax in the water. There may be scheduled events while you are in the pool, but we always leave at least one lane open for lap swimming.
The outdoor pool is open from Memorial Day to Labor Day. We ask that you show your membership card or locker key at the entrance of the pool to receive access into that area. Two pools are available. A kiddie pool for small children and a 5-lane lap pool for adults. Towels are provided at the entrance. Should you want to have lunch or dinner, our poolside grille provides service at the pool serving hot and cold sandwiches, salads, etc.
The hours are:
Monday - Saturday 5:30am-9:00pm
Sunday 5:30am-7:00pm (Weather permitting)
[+] Can my children use the club unsupervised?
If your child is over the age of 14, they can use the club without parental supervision. Please read over the Jr. Omni House Rules pertaining to certain restrictions. Children 14 and under must be supervised at all times by a parent while in the club. For your children's safety we ask that you do not allow them to explore the club without supervision.
[+] Who do I call?
Business Office ext. 239
Member services ext. 435
Fitness Center ext. 273 (Personal training, Aerobics consultation or orientation)
Adult Tennis ext. 250
Junior Tennis ext. 238
Tennis ext. 275
Racquetball/Squash ext. 275
Franklin Academy (248) 352-KIDS(5437), or ext. 222
Indoor Pool ext. 217
Outdoor Pool ext. 276
Physical Therapy 358-2971
[+] Billing Questions
For all billing questions, please call the Business Office at ext. 239. As a Reminder...Please be advised that any past due amount on any account will be placed ON HOLD, and the membership will be suspended after the 10th of each month. Please remember to make payments prior to the 10th of every month.